FAQS

FREQUENTLY ASKED QUESTIONS

What is Frosting?

Frosting on candles is a light flaky crystal appearance that forms on the top and sides of the wax. This is very common with candles made with soy wax and it does not affect the burning or the actual fragrance of the candle.

What is soy wax or a soy candle?

Soy wax is a natural vegetable wax made from soybeans. It is non toxic and biodegradable, making it better for your health and the environment. Soy wax burns cleaner and longer than the average paraffin candle, and the melting pool is lower as well, which makes the risk of burns if any was to accidentally spill on your skin.

What is candle tunneling?

Tunneling is when a candle burns down the center creating a tunnel like shape. This can and will affect the entire burn life of your candle. To prevent tunneling from occurring, burn your candle for approximately 1-2 hours the first time you light it. This will creates a full and complete melt pool.

Why is my candle “sweating”?

Candle sweating mainly caused by changes in temperature where it creates excess oil on top of the candle. This mostly happens in 100% soy candles.